Wasatch Home Watch is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that access to information about your property should never be limited by technology.

Our Commitment

We strive to make wasatchhomewatch.com accessible to all users in accordance with:

• Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA

• Americans with Disabilities Act (ADA) Title III

• Section 508 of the Rehabilitation Act

Our goal is to provide a website that is perceivable, operable, understandable, and robust for all visitors.

Platform & Technical Features

Our website is built on the Wix Studio platform, which includes built-in accessibility infrastructure such as:

• Semantic HTML structure with proper heading hierarchy

• Keyboard-navigable menus, forms, and interactive elements

• Alt-text support for all images and visual content

• ARIA (Accessible Rich Internet Applications) labeling on interactive components

• Responsive design that adapts to desktop, tablet, and mobile screen sizes

• Scalable text that remains readable when zoomed to 200%

What We've Implemented

Navigation & Structure

• Clear, consistent navigation menu available on every page

• Logical page structure with descriptive headings (H1, H2, H3)

• Skip-to-content functionality for keyboard users

• A mobile-responsive menu for smaller screens

Forms & Interaction

• All form fields (Contact/Consultation form) include descriptive labels

• Form inputs are keyboard-accessible

• The "Services Needed" dropdown is operable via keyboard and screen reader

• Submit button is clearly labeled and focus-visible

Visual Design

• Sufficient color contrast between text and background elements

• Text is resizable through browser settings without loss of content or functionality

• No information is conveyed by color alone

Multimedia & Content

• All photographs and images include descriptive alt text or are marked as decorative where appropriate

• No auto-playing audio or video content is present on the site

• FAQ section uses accessible accordion functionality with proper ARIA expansion states

Phone & Contact Access

• Our phone number (801-380-2256) is displayed prominently and is clickable on mobile devices

• Multiple contact methods are available: phone, website form, and email

Known Limitations

While we work to maintain full accessibility, some areas may not yet meet all WCAG 2.1 AA requirements:

• Third-party content: Our site may include links to external websites (e.g., the National Home Watch Association). We cannot control the accessibility of these third-party sites.

• Legacy content: Occasionally, content updates may temporarily lack complete accessibility features before remediation.

• Mobile menu: The mobile navigation menu has been designed for accessibility but may behave differently across older browser versions.

If you encounter any accessibility barrier on our site, please let us know and we will work to resolve it promptly.

Compatibility with Assistive Technology

Our website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers (NVDA, JAWS, VoiceOver)

• Screen magnification software

• Voice recognition software

• Keyboard-only navigation

The site is tested across major browsers including Chrome, Safari, Firefox, and Edge.

Ongoing Efforts

We are continuously working to improve the accessibility of our website by:

• Conducting periodic accessibility reviews and audits

• Staying current with WCAG guidelines and accessibility best practices

• Training our team on accessible content creation

• Addressing accessibility issues as they are identified

• Leveraging Wix Studio's ongoing platform-level accessibility updates

Reporting an Accessibility Issue

We welcome feedback on how to improve accessibility. If you experience difficulty accessing any part of our website, or if you believe a feature is not fully accessible, please contact us:

• Phone: 801-380-2256

• Website: wasatchhomewatch.com

• Contact Form: Available on our Schedule a Consultation page

When contacting us, please include:

1. The page or feature where you encountered the issue

2. A description of the problem

3. The device, browser, and assistive technology you are using (if applicable)

We will make every reasonable effort to respond to your request within 2 business days and to resolve the issue as quickly as possible.

Accessibility of Offline Services

Wasatch Home Watch is committed to providing accessible service beyond our website. If you require accommodations for in-person property consultations or communication preferences (e.g., large-print reports, alternative formats), please contact us at 801-380-2256 and we will accommodate your needs to the best of our ability.

Changes to This Statement

We may update this Accessibility Statement as we improve our website or as accessibility standards evolve. The most current version will always be posted on this page with a revised effective date.