Wasatch Home Watch respects your privacy and understands the importance of protecting your personal and property-related information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

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By using our website or requesting our services, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect information that you provide directly to us, including:

Your name, email address, phone number, and mailing address
The address of the property being monitored
Emergency contact information

Service requests, scheduling details, and communication preferences
Property access instructions, alarm information, gate codes, or keyholder details
Information about contractors, property managers, or other authorized contacts
Photos, inspection notes, and reports related to your property
Billing and transaction information

Messages or information submitted through our website, email, phone, or intake forms

Please only provide access information when requested through an approved communication method.

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2. Information Collected Automatically

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When you visit our website, certain information may be collected automatically, including:

• Your IP address

• Browser and device type

• Pages viewed and time spent on the website

• Referring website

• General location information

• Website interactions and form activity

 

We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve the user experience.

You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

 

3. Payment Information

 

If you make a payment electronically, your payment information may be processed by a third-party payment provider. Wasatch Home Watch generally does not receive or store your complete credit or debit card number.

Payment providers maintain their own privacy and security practices. We encourage you to review their policies before submitting payment information.

 

4. How We Use Your Information

 

We may use the information we collect to:

• Respond to questions and service inquiries

• Schedule and provide home watch or concierge services

• Access and monitor a property with your authorization

• Prepare inspection reports and service updates

• Contact you or an authorized representative about the property

• Coordinate with contractors or service providers at your direction

• Process payments and maintain business records

• Send appointment reminders and other service-related communications

• Improve our website, services, and customer experience

• Detect or prevent fraud, misuse, or security concerns

• Comply with legal, tax, insurance, or regulatory requirements

 

We may also send occasional promotional emails if you have agreed to receive them. You can unsubscribe at any time using the link in the email or by contacting us.

 

5. How We Share Information

 

Wasatch Home Watch does not sell or rent your personal information.

 

We may share information in limited situations, including:

With employees or authorized representatives who need the information to provide services
With contractors, vendors, or service professionals when authorized by you
With website hosting, scheduling, email, payment, analytics, or other technology providers that support our business
With emergency responders when reasonably necessary to protect people or property
With insurance providers, legal advisors, or government authorities when required by law
In connection with the sale, transfer, or restructuring of the business

 

We only share property access information when reasonably necessary to perform authorized services, respond to an emergency, or follow your instructions.

 

6. Property Reports and Photographs

 

As part of our services, we may take photographs, videos, or written notes documenting the condition of your property. These materials may be included in reports provided to you or an authorized contact.

We will not use identifiable photographs of your property for advertising or public marketing without your permission.

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7. Text Messages and Email

 

If you provide your phone number or email address, we may use it to communicate about inquiries, appointments, property conditions, inspection results, emergencies, invoices, and other service-related matters.

Message and data rates may apply to text messages. You may ask us to stop nonessential text messages or marketing emails at any time. Opting out of marketing does not prevent us from sending necessary communications related to active services.

 

8. Data Security

 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information and property access details.

 

However, no website, email system, electronic storage method, or internet transmission is completely secure. We cannot guarantee absolute security.

 

9. Data Retention

 

We retain information for as long as reasonably necessary to:

Provide requested services
Maintain inspection and transaction records
Meet legal, tax, insurance, and accounting requirements
Resolve disputes
Protect our business and customers

Property access information may be deleted or returned after services end when it is no longer needed, subject to applicable

recordkeeping requirements.

 

10. Your Privacy Choices

 

You may contact us to request that we:

Provide information about the personal data we maintain about you
Correct inaccurate information
Delete information that is no longer required
Stop sending marketing communications
Update your communication preferences

Certain information may need to be retained for legal, accounting, security, insurance, or contractual reasons. We may also need to verify your identity before completing a request.

Depending on where you live and whether applicable privacy laws cover our business, you may have additional rights concerning your personal information.

 

11. Third-Party Websites

 

Our website may contain links to third-party websites or services. Wasatch Home Watch is not responsible for the content, security, or privacy practices of those third parties. Their own privacy policies apply when you visit or use their services.

 

12. Children’s Privacy

 

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from

children under 13.

 

If you believe a child has submitted personal information to us, please contact us so we can review and remove it when appropriate.

 

13. Changes to This Policy

 

We may update this Privacy Policy as our services, website, or legal obligations change. The updated version will be posted on this page with a revised effective date.

 

14. Contact Us

 

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

 

Wasatch Home Watch
Email: [Insert email address]
Phone: [Insert phone number]
Website: [Insert website URL]
Mailing Address: [Insert business mailing address, if desired]